The Future is Now: Change and Innovation in Exam Delivery

As the world emerges from the pandemic, many things are different. Most notably, it seems as if overnight the world became digitized and the world of high stakes testing is no exception. Every high stakes program made changes over the last 12-18 months to adapt and many were not only substantive but have become new and enhanced ways of operating.

All high stakes testing programs share common concerns about exam security, validity, reliability, equity, accessibility, and the user experience. In many cases, programs were quick and efficient at adapting to changes in test delivery so they could continue to provide access for in demand credentials and admissions exams. Continuity of service and test-taker safety became of paramount importance. Now that more than a year has passed, testing programs have been able to evaluate the impact of these changes on their program in terms of security, performance, accessibility and reach. And their findings may surprise you.

Join four industry leaders from high-stakes testing programs, Educational Testing Service (ETS), Law School Admission Council (LSAC), Global Information Assurance Certification (GIAC) and National Restaurant Association (NRA), in a panel discussion to hear about the innovative changes they made to their testing programs, not just to manage through the pandemic, but as long-term solutions. They will share data regarding the results they have seen across critical areas like security, access, test-taker satisfaction, psychometrics and modality equivalency. Hear their stories about the difficult decisions they had to make, the risk they took and most importantly, the impact these decisions had on their programs. Finally, the panel will share where they see the future of testing in the new world headed, what innovations are here to stay and maybe even a little about what may be next.